Privacy Policy for Tyne and Wear Creative Culture CIC
Effective Date: 18 July 2025
Company Name: Tyne and Wear Creative Culture CIC
Company Type: Community Interest Company (CIC)
Registered Office: 9 Stanhope Street, South Shields, NE33 1TS
Company Number: [Insert Company Number]
- Introduction
Tyne and Wear creative Culture is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data in compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and any other applicable laws.
We work primarily with young people and are especially committed to safeguarding their privacy.
- What Information We Collect
We may collect and process the following types of personal data:
a. Young People (Service Users)
Full name
Date of birth
Contact details (e.g. email, phone number)
Emergency contact details
Health or medical information (with explicit consent)
Education/employment status
Photos or video footage (with consent)
Feedback or responses from surveys
b. Parents/Guardians
Name and contact details
Relationship to the young person
Consent forms and safeguarding communications
c. Staff, Volunteers, and Trustees
Identification documents
DBS check data
Employment or volunteer history
Contact and emergency contact information
d. Website Users
IP addresses
Cookies and usage analytics (see Cookie Policy)
- How We Use Your Information
We use the personal data we collect for the following purposes:
To provide support, activities, and programmes to young people
To ensure health and safety, including safeguarding
To communicate important updates or emergency information
To manage staff, volunteers, and recruitment
To monitor and evaluate our services
To fulfil legal or regulatory obligations
- Legal Basis for Processing
We process personal data under the following lawful bases:
Consent – for specific uses like photography or health data
Contractual necessity – to deliver our services
Legal obligation – for safeguarding or employment law compliance
Legitimate interests – to operate and develop our programmes
- Sharing Your Information
We may share your data with:
Emergency services (if required)
Safeguarding authorities
Partner organisations or funders (only when necessary and anonymised where possible)
IT and cloud service providers under secure agreements
Regulatory bodies if legally required
We will never sell your data to third parties.
- Data Security
We implement appropriate technical and organisational measures to secure personal data, including:
Secure storage systems
Password-protected databases
Restricted access protocols
Staff training on data protection
- Data Retention
We retain personal data only as long as necessary:
For young people: up to 7 years after last contact or until age 25, whichever is longer
For staff/volunteers: 6 years after leaving the organisation
For safeguarding records: as required by law or guidance
- Your Rights
Under UK GDPR, you have the following rights:
To access your personal data
To correct or update incorrect information
To request erasure of your data (where lawful)
To object to or restrict processing
To data portability (in certain cases)
To withdraw consent (where processing is based on consent)
To lodge a complaint with the Information Commissioner’s Office (ICO)
ICO Contact: https://ico.org.uk or 0303 123 1113
- Children’s Data
We take extra care when handling data of individuals under 18. Where required, we will seek parental or guardian consent before collecting or using a young person’s data. - Changes to This Policy
We may update this Privacy Policy from time to time. Any significant changes will be communicated via our website or directly where appropriate. - Contact Us
For any queries or to exercise your data rights, please contact:
Data Protection Officer (DPO)
[Name or DPO Contact Email]
Tyne and Wear Creative Culture CIC
Registered Address: 9 Stanhope Street, South Shields, NE33 1TS
Email: tyneandwearcreativeculturecic@gmail.com
Phone: 01914540830